Terms of Service
Last updated: November 30, 2025
Rua Augusta 1524, Cerqueira César
São Paulo, SP 01304-001, Brazil
Phone: +55 11 4847 2193
Email: [email protected]
Agreement to Terms
Welcome to Quorum Ink. By accessing our website or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These Terms of Service govern your use of our website, our marketing consultation services, and any related materials or communications. We encourage you to read these terms carefully to understand your rights and responsibilities.
Service Usage and Acceptable Use Policy
1. Permitted Uses
You may use our website and services for the following purposes:
- • Browsing information about our marketing consultation services
- • Contacting us for legitimate business inquiries
- • Engaging our services for marketing strategy, community building, localization, or annual report design
- • Accessing resources and information we make publicly available
2. Prohibited Activities
You agree not to engage in any of the following activities:
- • Using our services for any unlawful purpose or in violation of any applicable laws
- • Attempting to gain unauthorized access to our systems or networks
- • Transmitting viruses, malware, or any other malicious code
- • Impersonating any person or entity, or falsely stating your affiliation with any person or entity
- • Collecting or harvesting any personally identifiable information from our website
- • Using our services to send spam or unsolicited communications
- • Interfering with or disrupting our services or servers
3. Content Guidelines
When communicating with us or providing information through our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of any information you provide to us.
4. Fair Usage
We strive to provide quality service to all our users. We ask that you use our website and services responsibly and in a manner that does not negatively impact other users' ability to access our services.
Service Access and Client Relationships
1. Service Engagement
Our marketing consultation services are provided on a project-by-project or retainer basis as agreed upon with each client. When you engage our services, we will establish the scope of work, deliverables, timelines, and payment terms through a separate service agreement.
2. Client Responsibilities
When engaging our services, you agree to:
- • Provide accurate and timely information necessary for us to perform our services
- • Respond to our communications in a timely manner
- • Make payment according to the agreed-upon terms
- • Respect our team members and maintain professional communication
3. Termination of Services
Either party may terminate a service engagement according to the terms specified in the individual service agreement. We reserve the right to terminate or suspend services immediately if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or harmful.
4. Access to Website
We reserve the right to withdraw or modify our website and services without notice. We will not be liable if for any reason all or part of our website is unavailable at any time or for any period.
Service Availability and Modifications
1. Website Uptime and Maintenance
We strive to maintain our website with minimal downtime. However, we do not guarantee that our website will be available at all times or that it will be error-free. We may perform scheduled maintenance, updates, or improvements that may temporarily affect availability.
2. Service Features and Updates
We continuously work to improve our services and may add, modify, or remove features at our discretion. We will make reasonable efforts to notify clients of significant changes that may affect their ongoing service engagements.
3. Geographic Availability
While we operate from Brazil, we provide services to clients globally. Some aspects of our services may be subject to geographic limitations based on applicable laws and regulations. We will communicate any such limitations during the initial consultation process.
4. Third-Party Services
Our website and services may integrate with or rely on third-party platforms and services. We are not responsible for the availability, functionality, or content of third-party services. Your use of third-party services may be subject to their own terms and policies.
Intellectual Property Rights
1. Our Content Ownership
The content on our website, including text, graphics, logos, images, and software, is the property of Quorum Ink and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
2. Work Product and Deliverables
Ownership of work product created during service engagements will be addressed in individual service agreements. Typically, upon full payment, clients receive ownership rights to deliverables created specifically for their project, while we retain rights to general methodologies, templates, and tools we use across client engagements.
3. Trademarks
Quorum Ink and related marks are trademarks of our company. You may not use our trademarks without our prior written consent.
4. Copyright Infringement
If you believe that any content on our website infringes your copyright, please contact us with detailed information about the alleged infringement, and we will investigate and respond appropriately.
Payment and Fees
1. Service Fees
Fees for our services are outlined on our website and will be confirmed in individual service agreements. All fees are quoted in Brazilian Reais (R$) or US Dollars (USD) as specified.
2. Payment Terms
Payment terms will be specified in your service agreement. We typically require a deposit before beginning work, with the balance due upon completion or according to an agreed-upon payment schedule.
3. Late Payments
Late payments may be subject to fees as specified in your service agreement. We reserve the right to suspend services for accounts with overdue balances.
4. Refunds
Refund policies vary by service and will be detailed in your service agreement. Generally, deposits are non-refundable once work has commenced.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be communicated through appropriate channels, such as email notification to active clients or prominent notice on our website.
Your continued use of our website and services after changes to these terms constitutes your acceptance of the modified terms. If you do not agree to the modified terms, you should discontinue use of our services.
Questions About Our Terms of Service?
If you have any questions about these Terms of Service or how they apply to your situation, please reach out to us.
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